Terms of Service

Last updated: Feb 4, 2026

Welcome to Blomma, a product operated by Coach Bloom, Inc., a Delaware corporation (“Coach Bloom,” “Blomma,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of Blomma’s websites, applications, AI-powered tools, and related services that link to these Terms (collectively, the “Services”). These Terms form a legally binding agreement between you and Coach Bloom beginning on the date you first accessed the Services or agreed to these Terms, whichever is earlier.

THESE TERMS INCLUDE IMPORTANT PROVISIONS REQUIRING DISPUTES TO BE RESOLVED THROUGH ARBITRATION AND WAIVING RIGHTS TO TRIAL BY JURY OR TO PURSUE CLASS ACTION RELIEF.

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Our Privacy Policy explains how we collect, use, share, retain, and protect personal information. For that reason, you should read and understand the Privacy Policy, even though it does not form part of these Terms.

1. What Blomma Is (and Is Not)

Blomma is a career growth and professional development platform designed to support reflection, exploration, and learning through AI-powered tools and human-centered experiences.

Blomma is not a medical provider, mental health service, therapy practice, or provider of legal, financial, or other regulated professional advice. The Services are intended for informational and reflective purposes only

Blomma is a career growth and professional development platform designed to support reflection, exploration, and learning through AI-powered tools and human-centered experiences.

2. Eligibility

The Services are not intended for use by individuals under the age of 18. By using the Services, you represent and warrant that you are (i) at least 18 years old; (ii) legally able to enter into these Terms; and (iii) not a person barred from using the Services under applicable laws of the United States or any other applicable jurisdiction.

3. Accounts and Access

To use certain features, you may need to create an account. You agree to:

Provide accurate, current, and complete information
Maintain the confidentiality of your login credentials
Notify us promptly of any unauthorized access or security incident
Be responsible for all activity that occurs under your account

Provide accurate, current, and complete information
Maintain the confidentiality of your login credentials
Notify us promptly of any unauthorized access or security incident
Be responsible for all activity that occurs under your account

We may suspend or terminate your account if we reasonably believe you have violated these Terms, if required by law, or if your use of the Services poses risk or harm to Blomma, other users, or third parties.

4. License; Acceptable Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your lawful, non-commercial, personal career development purposes in accordance with any documentation or guidelines we may provide.

You may not:

Use the Services or Content (defined below) in violation of applicable law or regulation
Reverse engineer, decompile, or attempt to discover source code or underlying systems (except where this restriction is prohibited by law)
Copy, modify, distribute, sell, lease, sublicense, or create derivative works of the Services
Use bots, scrapers, or automated systems to extract data, or Content
Interfere with or bypass security, rate limits, or protective measures
Upload or share content that is unlawful, infringing, harmful, or deceptive
Misrepresent AI-generated output as human-generated where doing so would be misleading
Remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any Services
Make the Services available to third parties
Use the Services for legal, medical, or financial advice
Use the Services (i) to create or spread disinformation or misleading content; (ii) to identify real individuals or impersonate individuals, organizations, or brands; or (iii) creating deepfakes, synthetic media, or other deceptive AI-generated materials
Use Output to develop or train artificial intelligence models or other technologies

Use the Services or Content (defined below) in violation of applicable law or regulation
Reverse engineer, decompile, or attempt to discover source code or underlying systems (except where this restriction is prohibited by law)
Copy, modify, distribute, sell, lease, sublicense, or create derivative works of the Services
Use bots, scrapers, or automated systems to extract data, or Content
Interfere with or bypass security, rate limits, or protective measures
Upload or share content that is unlawful, infringing, harmful, or deceptive
Misrepresent AI-generated output as human-generated where doing so would be misleading
Remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any Services
Make the Services available to third parties
Use the Services for legal, medical, or financial advice
Use the Services (i) to create or spread disinformation or misleading content; (ii) to identify real individuals or impersonate individuals, organizations, or brands; or (iii) creating deepfakes, synthetic media, or other deceptive AI-generated materials
Use Output to develop or train artificial intelligence models or other technologies

We may modify, suspend, or discontinue any part of the Services at any time.

5. The Services and Important Limitations

We are always working to make the Services better. We might update the Services at any time with or without notice to you.

The Services may generate content using artificial intelligence, including prompts, summaries, insights, reflections, and suggestions.

We are always working to make the Services better. We might update the Services at any time with or without notice to you.

The Services may generate content using artificial intelligence, including prompts, summaries, insights, reflections, and suggestions.

You understand and agree that:

AI-generated materials may be inaccurate, incomplete, or inappropriate
Outputs are provided for reflection and exploration only
You must use your own judgment and, where appropriate, seek qualified professional advice before using any Output
You are solely responsible for your use of Output

You agree not to rely on the Services or any Output as the sole basis for decisions that may have significant personal, professional, legal, financial, educational, or emotional consequences.

We might one day decide to discontinue certain Services. If we do, we will let you know and will provide you a refund of prepaid fees applicable to unused Services, if any.

6. Content: Input and Output

“Input” means any information or material you submit to the Services (including text, files, voice recordings, screenshots, or other content).
“Output” means content generated by the Services in response to your Input and provided to you through the Services.
“Content” means Input and Output collectively.

As between you and Blomma, you retain ownership of your Input. You may use the Output for your lawful, non-commercial, personal career development purposes. You are responsible for your Content and represent that you have all rights, permissions, and authority necessary to provide Input and to allow us to use the Content as contemplated in these Terms.

Due to the nature of artificial intelligence systems, other users may receive similar or identical outputs. You do not have any rights in output generated for other users.

7. Our Use of Content

You agree that we may use Content to provide, maintain, secure, and improve the Services and our other products or services, including to:

Generate Output and support core functionality
Maintain service history where enabled
Provide customer support and troubleshooting
Monitor for safety, abuse, fraud, and policy compliance
Develop, test, and improve features and underlying technology, including machine learning and large language models

Where Content is used to improve or train machine learning or large language models, we may apply privacy-enhancing technologies designed to remove personal identifiers before using such information, as described in our Privacy Policy

8. Feedback

If you provide suggestions, feedback, or ideas regarding the Services, you agree that we may use them without restriction or compensation.

9. Intellectual Property

The Services, including software, designs, branding, trademarks, logos, and underlying systems, are owned by Blomma or its licensors and are protected by intellectual property laws. Ownership in all updates, derivatives, modifications, new functionalities, enhancements, and customization related to the Services, by whomever created, will immediately vest in Blomma upon creation.

Except for the limited license granted in these Terms, no rights are granted to you. You may not use Blomma’s name, logos, or trademarks without our prior written permission.

10. Paid Subscriptions and Billing

Certain features may require payment. If you purchase a subscription:

You authorize recurring charges until cancellation and will provide accurate billing information
Fees are non-refundable except where required by law
Prices may change with advance notice

Fees do not include any taxes that may apply, which are your responsibility (except for our income tax). We will charge you for such taxes where required by law.

Payments are processed by third-party payment providers, and their terms and privacy policies apply.

Fees do not include any taxes that may apply, which are your responsibility (except for our income tax). We will charge you for such taxes where required by law.

Payments are processed by third-party payment providers, and their terms and privacy policies apply.

11. Third-Party Services

The Services may integrate with or link to third-party services (such as login providers, analytics tools, or third party websites). We are not responsible for third-party services, content, products, or practices, which are governed by their own terms and policies.

12. Mobile App Terms

The terms in this section apply to Blomma’s mobile applications that are governed by these Terms (each, an “App”).

Subject to your compliance with these Terms, Blomma hereby grants to you a limited non-exclusive, non-transferable, revocable license to download, install and use a copy of the App on a single mobile device or computer that you own or control, and to run such copy of the App solely for your lawful, non-commercial, personal career development purposes in accordance with any documentation or guidelines we may provide.

You acknowledge and agree that the availability of the App and the Services is dependent on the third party from whom you received the App license, e.g., the Apple App Store or Google Play (each, an "App Store"). To use the App, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the Services, including the App. You agree to comply with, and your license to use the App is conditioned upon your compliance with all terms of the agreement imposed by the applicable App Store provider when using any Services, including the App.

The terms in this section apply to Blomma’s mobile applications that are governed by these Terms (each, an “App”).

If you accessed an App through or downloaded an App from the Apple App Store (each, an “App Store Downloaded App”), the following terms additionally apply:

You acknowledge that (i) these Terms are concluded between Blomma and you only, and not Apple; and (ii) Blomma, not Apple, is solely responsible for the App Store Downloaded App and the content thereof.
You will only use the App Store Downloaded App on an Apple-branded product that you own or control and as permitted by the "Usage Rules" set forth in the Apple Media Services Terms and Conditions.
Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Downloaded App.
In the event of any failure of the App Store Downloaded App to conform to any applicable warranty, if any, you may notify Apple, and Apple will refund the purchase price for the App Store Downloaded App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Downloaded App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Blomma’s sole responsibility.
You and Blomma acknowledge that, as between Blomma and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Downloaded App or your possession and use of the App Store Downloaded App, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Downloaded App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You and Blomma acknowledge that, in the event of any third-party claim that the App Store Downloaded App or your possession and use of that Licensed Application infringes that third party’s intellectual property rights, as between Blomma and Apple, Blomma, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
You must comply with applicable third-party terms of agreement when using the App Store Downloaded App.
You and Blomma acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary thereof.

If you accessed an App through or downloaded an App from the Apple App Store (each, an “App Store Downloaded App”), the following terms additionally apply:

You acknowledge that (i) these Terms are concluded between Blomma and you only, and not Apple; and (ii) Blomma, not Apple, is solely responsible for the App Store Downloaded App and the content thereof.
You will only use the App Store Downloaded App on an Apple-branded product that you own or control and as permitted by the "Usage Rules" set forth in the Apple Media Services Terms and Conditions.
Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Downloaded App.
In the event of any failure of the App Store Downloaded App to conform to any applicable warranty, if any, you may notify Apple, and Apple will refund the purchase price for the App Store Downloaded App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Downloaded App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Blomma’s sole responsibility.
You and Blomma acknowledge that, as between Blomma and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Downloaded App or your possession and use of the App Store Downloaded App, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Downloaded App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You and Blomma acknowledge that, in the event of any third-party claim that the App Store Downloaded App or your possession and use of that Licensed Application infringes that third party’s intellectual property rights, as between Blomma and Apple, Blomma, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
You must comply with applicable third-party terms of agreement when using the App Store Downloaded App.
You and Blomma acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary thereof.

13. Indemnification

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if your use poses risk or harm.

Upon termination, your right to use the Services ends. Sections intended to survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, accrued rights to payment, and dispute resolution) will survive.

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if your use poses risk or harm.

14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOMMA DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTENT WILL NOT BE LOST OR ALTERED, OR THAT ANY RESULTS OBTAINED FROM USE OF THE SERVICES OR CONTENT WILL BE ACCURATE OR RELIABLE

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOMMA AND ITS LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF DATA, USE, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, IN EACH CASE WHETHER OR NOT BLOMMA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IRRESPECTIVE OF THE THEORY OF LIABILITY, INCLUDING TORT (SUCH AS NEGLIGENCE), CONTRACT, PRODUCT LIABILITY OR OTHER LEGAL THEORY.

BLOMMA’S AND ITS LICENSORS’ TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BLOMMA IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

Some jurisdictions do not allow certain exclusions or limitations, so the provisions above in this section may not apply to you and you may have other rights. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

You acknowledge that the exclusions and limitations in this section are essential elements of the bargain between Blomma and you, and without these provisions Blomma would not enter into these Terms with you.

16. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless Blomma, its affiliates, officers, employees, agents, partners, suppliers, and licensors (the “Blomma Parties”) from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Services
Your Content
Your violation of these Terms, third party rights, or applicable law.

Blomma reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Blomma in asserting any available defenses. This provision does not require you to indemnify the Blomma Parties for any unconscionable commercial practice by such party or for such party's fraud or deception in connection with the Services provided hereunder.

17. Dispute Resolution

YOU AND BLOMMA AGREE TO THE TERMS IN THIS SECTION, WHICH INCLUDES MANDATORY ARBITRATION PROVISIONS AND A WAIVER OF CLASS ACTION AND RIGHTS TO JURY TRIAL.

MANDATORY ARBITRATION. You and Blomma agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration, except (i) you may assert claims or seek relief in small claims court if your claims qualify; and (ii) you or Blomma may seek equitable relief in court for infringement or other misuse of the Services or intellectual property rights.

30-Day Opt Out Right. You may opt out of arbitration within 30 days of account creation or of any updates to the mandatory arbitration terms in this section within 30 days after the update has taken effect by emailing us at contact@coachbloom.com. Your notice must include your name and address, your Blomma username (if any), the email address you used to set up your Blomma account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of an update, the last set of agreed upon arbitration terms will apply.

Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of these arbitration terms and any arbitration. The arbitration will be conducted by JAMS. Disputes involving claims, counterclaims, or request for relief under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS's most current version of the streamlined Arbitration Rules and procedures available at

http://www.jamsadr.com/rules-streamlined-arbitration/; all other disputes shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS's filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, Blomma will pay them for you. In addition, Blomma will reimburse all such JAMS's filing, administrative, hearing and/or other fees for disputes, claims, or requests for relief totaling less than $10,000 unless the arbitrator determines the claims are frivolous. The arbitration will be conducted by videoconference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be mutually agreed upon, in the county where you reside, or as determined by the arbitrator. The arbitration will be conducted by a sole arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California. The arbitrator will have exclusive authority to resolve any Dispute, except the state or federal courts of San Francisco, California have the authority to determine any Dispute about enforceability, validity of the class action waiver, or requests for public injunctive relief, as set out below.

CLASS AND JURY TRIAL WAIVERS. You and Blomma agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Blomma knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.

The terms in this section survive termination or expiration of these Terms and your relationship with Blomma.

18. Changes to These Terms

We may update these Terms from time to time. If we do, we will post the updated version and update the “Last Updated” date at the top of the Terms. If changes are material and you have registered for a Services account, we will provide notice through the Services or by other reasonable means. All changes will be effective immediately, except that changes that materially adversely affect previously registered users will be effective thirty (30) days after posting such changes on the Services. Continued use of the Services after changes become effective constitutes acceptance.

19. General Terms

Entire Agreement. These Terms are entire agreement between Blomma and you with respect to the subject matter hereof and supersedes all prior and contemporaneous discussions between the parties with respect to such subject matter.

Governing Law. These Terms and any action related hereto are governed by the laws of the State of California, without regard to conflict-of-law principles. The United Nations Convention On Contracts For The International Sale Of Goods does not apply to these Terms.

Exclusive Venue. To the extent these Terms permit a dispute to be resolved by litigation in a court, you and Blomma agree that all claims and disputes arising out of or relating to these Terms or the Services will be litigated exclusively in the state or federal courts located in San Francisco, California.

Waiver; Severability. Any waiver or failure to enforce any provision of the Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect the original intention of the parties as nearly as possible, and the remaining portions shall remain in full force and effect.

Assignment. These Terms and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Blomma's prior written consent. Any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Blomma may freely assign these Terms without restriction.

Trade and Export Laws. You may not use, export, import, or transfer the Services except as authorized by applicable laws, including trade and export controls laws of the United States. In particular, but without limitation, the Services may not be exported or re-exported (a) into any countries embargoed by the United States, or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce's Denied Person's List or Entity List.

20. Contact

Questions about these Terms?

Email us at contact@coachbloom.com

Write us at Blomma, a product by Coach Bloom, Inc. 945 Market St. Suite 5001. San Francisco, CA 94103

Or call us at 707-776-6515